Trusted Technical Solutions
GuruAid is the Technical Solutions Division of Lester Inc, a company incorporated in 1981 in the U.S. and based in East Haven, Connecticut.
Our mission is to make technology work for small businesses and connected homes. Users are grappling to keep pace with the blistering pace of innovation in information technology. We help customers deal with this complexity.
We help customers deal with this complexity by assisting them in product purchase, deploying technology, learning to use technology, and troubleshooting complex problems so as to make IT hassle free.

What our client say...


Support for AVG Family Safety

AVG Family Safety provides security solutions for PCs and mobile devices. AVG Family Safety provides anti-bullying, safer surfing, reports on web usage, and unique accounts for child and other such offerings. AVG Family Safety can be installed by downloading or from a CD purchased at retail outlet. AVG Family Safety installation can run into problems such as conflicts with other security software, blockage from viruses, multi-device license management, product key recognition issues. GuruAid's AVG experts can help sort out these and related AVG Family Safety installation issues.
Antivirus software, given growing nature of security threats, is becoming more sophisticated and complex. AVG Family Safety portfolio is no exception. Unexpected problems can often result from the complex interactions between the security software and the operating system. For example, AVG Family Safety can sometimes block websites, some multi-function printers can be blocked from printing, or an older version of AVG Family Safety cannot be uninstalled. Fixing these problems is not easy. We at GuruAid can help you troubleshoot these issues.
All antivirus software detect malware infection by comparing the database of virus signatures with the bit stream of the files and folders on a computer. Since the signature database is huge and a user may have thousands of new files, emails, and other documents, this process takes time and also requires microprocessor time. This means that depending on how the AVG Family Safety has been configured other applications can slow down. Our technicians know the different techniques to ensure that your computer performance is not compromised as a result of AVG Family Safety solution.
AVG Family Safety is easy to configure and use. But if you are not technically savvy you probably need help. So for example, AVG Family Safety help to protect children from unwanted websites, and monitoring searches & activities in chat-rooms and on social networking sites by creating unique logins based on their ages. However, there is limited guidance on what these options mean and which options one is supposed to select. Some viruses are so hard to remove that they keep coming back. In such cases AVG Family Safety, like other security software vendors, recommend that user check its website for directions to remove such nasty viruses. But these manual steps are beyond the capability of most users. GuruAid security experts can help you with such software usage issues.