Trusted Technical Solutions
GuruAid is the Technical Solutions Division of Lester Inc, a company incorporated in 1981 in the U.S. and based in East Haven, Connecticut.
Our mission is to make technology work for small businesses and connected homes. Users are grappling to keep pace with the blistering pace of innovation in information technology. We help customers deal with this complexity.
We help customers deal with this complexity by assisting them in product purchase, deploying technology, learning to use technology, and troubleshooting complex problems so as to make IT hassle free.

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Support for Symantec

Symantec provides security solutions for PCs, Macs, and mobile devices used by consumers and businesses. Symantec Antivirus products are one of the most powerful & sophisticated antivirus software. Symantec products can be installed by downloading or from a CD purchased at retail outlet. Symantec software installation can run into problems such as conflicts with other security software, blockage from viruses, multi-device license management, or product key recognition issues. GuruAid's Symantec experts can help sort out these and related Symantec software installation issues.
Antivirus software, given growing nature of security threats, is becoming more sophisticated and complex. Symantec security software portfolio is no exception. Symantec software products can sometimes cause internet connection problem, the built-in firewalls can conflict with existing firewall, or an older version of Symantec cannot be uninstalled. At times some powerful virus or malicious spyware can break into the system and infect not only your computer but also the antivirus. FBI Moneypak Virus is one of them. Fixing these problems is not easy. We at GuruAid can help you diagnose and troubleshoot all conflicts and compatibility issues with software applications.
All antivirus software detects malware infection by comparing the database of virus signatures with the bit stream of the files and folders on a computer. Since the signature database is huge and a user may have thousands of new files, emails, and other documents, this process takes time and also requires microprocessor time. This means that depending on how the Symantec software product has been configured other applications can slow down. Our technicians know the different techniques to ensure that your computer performance is not compromised as a result of one of Symantec's security product solution.
Symantec security software products are easy to configure and use. But if you are not technically savvy you probably need help. So for example, Symantec gives user four options when a virus is detected: heal; move to the vault; ignore the threat; or go to the file. However, there is limited guidance on what these options mean and which options one is supposed to select. Some viruses are so hard to remove that they keep coming back. In such cases Symantec, like other security software vendors, recommend that user check its website for directions to remove such nasty viruses. But these manual steps are beyond the capability of most users. GuruAid security experts can help you with such software usage issues.